Terms of Service

Terms of Service

Please read these terms carefully before using our service

1. Acceptance of Terms

By accessing https://catlangu.com/, downloading our mobile application, or using our services (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”), our Privacy Policy, and Community Guidelines. If you do not agree, you must not use the Services.

2. Changes to Terms

We may modify these Terms at any time. The “Last updated” date will reflect when changes were made. Continued use of the Services after changes become effective constitutes your acceptance of the revised Terms. We will notify you of material changes through the App or via email.

3. Eligibility

You must be at least 18 years old (or the minimum age in your jurisdiction) to use our Services. By using the Services, you represent and warrant that you meet the age requirement and have the legal capacity to enter into these Terms.

4. User Accounts

  • You agree to provide accurate, current, and complete information when creating your account.
  • You are responsible for safeguarding your account credentials and for any activity that occurs under your account.
  • You must notify us immediately of any unauthorized use or breach of security.
  • You may not transfer or share your account with others.
  • We reserve the right to reclaim usernames that are inactive, violate trademarks, or are deemed inappropriate.

5. Use of the Service

  • Catlangu provides a language-exchange voice and video chat platform with free and premium features.
  • You agree to use the Services in accordance with all applicable laws and regulations.
  • You may not engage in any activity that disrupts, interferes with, or damages the Services or other users’ experience.
  • We do not guarantee uninterrupted, error-free, or secure access to the Services.

6. Premium Subscriptions

6.1. Payment Processing

  • Payments are processed through Apple App Store, Google Play Store, or other authorized payment processors.
  • Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date.
  • You can manage subscriptions through your device settings or account dashboard.
  • Prices are subject to change with 30 days’ notice to active subscribers.

6.2. Refunds and Cancellations

  • Refund requests must be directed to Apple App Store or Google Play Store according to their respective policies.
  • No refunds are provided for partial subscription periods.
  • Cancelling a subscription stops future billing but does not refund the current period.
  • Free trials, if offered, are available once per user. Converting to paid before trial ends forfeits remaining trial time.

7. User Conduct and Content

7.1. Your Responsibilities

  • You are solely responsible for any content you upload, post, transmit, or share through the Services (“User Content”).
  • You agree not to post content that is unlawful, harmful, offensive, defamatory, infringing, harassing, or otherwise objectionable.
  • You must comply with our Community Guidelines at all times.

7.2. License Grant

By submitting User Content, you grant Catlangu a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, display, and distribute your User Content solely for operating and improving the Services. This license ends when you delete your content or account, except where content has been shared with others.

7.3. Content Moderation

  • We reserve the right to remove or disable access to any User Content at our discretion, with or without notice.
  • We do not pre-screen content but may monitor for violations.
  • Removal of content does not waive our other rights or remedies.

8. Intellectual Property

8.1. Our Rights

All materials in the Services (text, graphics, logos, images, audio, video, software, trademarks) are the property of Catlangu or its licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2. Restrictions

  • You may not copy, distribute, modify, reverse engineer, or create derivative works of any part of the Services without our express written permission.
  • You may not use our trademarks, logos, or branding without authorization.
  • You may not use automated tools, bots, or scrapers to access the Services.

9. Prohibited Activities

You may not use the Services to:

  • Violate any local, national, or international law or regulation
  • Impersonate any person or entity, or falsely claim an affiliation
  • Transmit viruses, malware, or other malicious code
  • Spam, advertise, or solicit other users for commercial purposes
  • Collect or harvest personal information about other users
  • Engage in any form of harassment, abuse, or hate speech
  • Bypass or circumvent security measures or access controls
  • Interfere with or disrupt the Services or servers

10. Termination

10.1. By Us

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons may include violation of these Terms, fraudulent activity, or extended inactivity.

10.2. By You

You may terminate your account at any time through your account settings. Termination does not entitle you to refunds for unused subscription periods.

10.3. Effect of Termination

Upon termination, your right to use the Services will immediately cease. Sections that by their nature should survive (including disclaimers, liability limitations, indemnification, and governing law) will remain in effect.

11. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Guarantees of uninterrupted, timely, secure, or error-free service
  • Accuracy or reliability of any content, information, or materials
  • Results or outcomes from using the Services

We do not warrant that defects will be corrected or that the Services are free of viruses or harmful components. Your use of the Services is at your sole risk.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CATLANGU AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, consequential, punitive, or special damages
  • Loss of profits, revenue, data, goodwill, or other intangible losses
  • Damages arising from your use or inability to use the Services
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the Services

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such cases, our liability will be limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Catlangu and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use or misuse of the Services
  • Your violation of these Terms or any applicable law
  • Your User Content or any content you submit
  • Your violation of any rights of another person or entity

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense.

14. Dispute Resolution

14.1. Informal Resolution

Before filing a claim, you agree to contact us at support@catlangu.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.

14.2. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Morocco, without regard to its conflict of law principles.

14.3. Jurisdiction and Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Morocco, and you consent to personal jurisdiction in such courts.

14.4. EU and International Users

If you are a consumer based in the European Union, you may have additional rights under local consumer protection laws. Nothing in these Terms affects your statutory rights.

15. General Provisions

15.1. Entire Agreement

These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Catlangu regarding the Services and supersede all prior agreements.

15.2. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3. Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15.4. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5. Third-Party Services

The Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third parties.

15.6. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, natural disasters, or internet service disruptions.

16. Contact Us

If you have questions about these Terms, please contact us at:

Email: support@catlangu.com
Service Provider: Catlangu

Last updated: December 18, 2024
Thank you for using Catlangu