Please follow these guidelines to ensure a safe and enjoyable experience

for everyone.

Welcome to Catlangu! To ensure a safe, respectful, and enjoyable

experience for all users, please follow these Community Guidelines when

using our language-exchange voice and video chat platform.

Age Requirements & Eligibility Mandatory Age Verification: All users

    must be at least 18 years old to access this platform. No

    exceptions.

–   Age Verification Required: Users must verify they are 18+ during

    registration. False age representation results in immediate

    permanent ban.

–   Educational Purpose: This platform is designed for adult language

    learners seeking conversation practice and cultural exchange.

–   Zero Tolerance for Minors: Any suspected underage users will be

    immediately suspended pending investigation and permanently banned

    if confirmed.

1.  Respectful Communication

–   Be Courteous: Treat every user with courtesy and kindness.

–   Polite Language: Use polite language; harassment, insults, hate

    speech, or bullying are strictly prohibited.

–   No Profanity: Avoid profanity or slurs targeting any individual or

    group.

2.  Appropriate Content

–   No Explicit Content: Do not share obscene, pornographic, or sexually

    explicit material.

–   No Violent Content: Refrain from posting or displaying violent,

    graphic, or disturbing imagery.

–   Respect Copyright: Sharing copyrighted media (music, video, images)

    without permission is not allowed.

3.  Privacy and Personal Information

–   Protect Your Information: Do not request or share sensitive personal

    data (full name, address, phone number, financial details).

–   Respect Privacy: Respect others’ privacy—do not record, distribute,

    or screenshot conversations without explicit consent.

4.  Screen Recording & Content Policy Recording Prohibition: Screen

    recording, saving, or distributing any content from voice/video

    chats is strictly prohibited without explicit consent.

–   No Recording Without Consent: Recording voice/video calls, taking

    screenshots, or saving any chat content without explicit permission

    from all participants is forbidden.

–   Privacy Protection: Respect others’ privacy. Do not share personal

    details, photos, or content from conversations outside the platform.

–   Legal Consequences: Unauthorized recording may violate privacy laws.

    Violations result in immediate account termination and potential

    legal action.

5.  Legal Compliance

–   No Illegal Activities: Do not engage in illegal activities,

    including but not limited to fraud, hacking, or distribution of

    illicit materials.

–   No Criminal Behavior: Do not promote or facilitate criminal

    behavior.

6.  Prohibited Behavior

–   No Spam or Advertising: No spamming, advertising, or unsolicited

    promotions of products, services, websites, or social media

    channels.

–   No Impersonation: No impersonation of other users, public figures,

    or Catlangu staff.

–   No Automation: No automated scripts, bots, or any tools that disrupt

    the natural flow of conversation.

–   VPN/Proxy Restrictions: VPN and proxy usage to circumvent bans or

    regional restrictions is prohibited.

–   No Account Sharing: Accounts are for individual use only. Sharing

    login credentials or allowing others to use your account is

    forbidden.

7.  Language Learning Focus

–   Educational Conversations: Conversations should focus on language

    practice, cultural exchange, and educational topics.

–   No Dating or Romance: This platform is for language learning, not

    dating. Romantic advances or personal relationship solicitation is

    inappropriate.

–   Cultural Respect: Embrace cultural differences and maintain respect

    for all backgrounds, religions, and customs.

8.  Reporting Violations

–   How to Report: If you encounter rule violations or feel unsafe, use

    the “Report” feature or contact support@catlangu.com.

–   Provide Details: Provide as much detail as possible (usernames,

    timestamps, descriptions). Reports are processed automatically.

–   Daily Report Limit: Each user can submit up to 3 reports per day to

    prevent abuse of the reporting system.

–   False Reporting Consequences: Submitting false or malicious reports

    will result in account restrictions or termination.

9.  Automated Enforcement System

–   Automatic Ban Threshold: Users who receive 3 or more reports within

    24 hours are automatically banned by our system.

–   Ban Tracking System: Our system tracks reports using both IP

    addresses and account IDs (Google/Apple) to prevent circumvention

    through new accounts.

–   Permanent Bans: Severe violations (underage users, illegal content,

    recording violations) result in immediate permanent bans.

10. Contact for Issues

–   Support Contact: For technical issues, questions about these rules,

    or concerns about your account, contact support@catlangu.com

–   Automated System: Please note that our ban system is fully

    automated. Bans are triggered by reaching the 3-report threshold

    within 24 hours.

11. Changes to These Guidelines We may update these Community Guidelines

    at any time to reflect changes in our practices or to improve

    clarity. The “Last updated” date will reflect when changes occur.

–   Notification: For material changes, we will provide notice through

    the app or via email.

–   Continued Use: Continued use of Catlangu after updates constitutes

    acceptance of the modified guidelines.

–   Review Regularly: We encourage you to review these guidelines

    periodically.

Thank you for helping us maintain a welcoming and respectful community.

Enjoy your conversations and happy language learning! Last updated:

December 18, 2024